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FAQ

How long do Funny Faces last?
3 weeks.

How should I store the Funny Faces to preserve the quality of the cookies?
Room temperature - the fridge and the condensation could potentially ruin the cookie.

Can express ship my order?
All orders placed online are ground shipping. However, if you call the shop we can expedite the shipping and adjust the price of your order.

The minimum custom cookie order are 5 cookies, can I get 5 different faces?
Unfortunately not. it’s a minimum of ordering 5 cookies per sketch.

Do you offer returns or refunds on any of your items?
No we do not! If you aren't happy with the initial Custom Face Cookie sketch, we'll send you a new one before the cookies are made.

Do logos or object cookies differ in pricing than the traditional Custom Face Cookie?
Yes - send us a picture of what you’d like on a cookie and we an send you a quote!

Are there any large order discounts?
Unfortunately, we don't offer discounts any orders. All of our cookies are hand painted by our talented artists and time-consuming labor goes into every order - large or small.

What do you paint the cookies with?
Food coloring.

Do you offer Gluten Free or Vegan Sugar Cookies?
Unfortunately, we do not.

How do I heat up the Deluxe Chocolate Chip Cookies?
In an oven 350 degrees for 5 minutes.

How long do the Deluxe Chocolate Chip cookies last?
3 Days!

Please contact the store via email or phone with any additional questions!