COVID-19 Update: Our bakery is closed temporarily. We are currently unable to accept any new orders. Please check back for updates or contact for more information!

Refund Policy

Unfortunately, we do not accept any returns, exchanges, or refunds on any orders once they've been shipped.

Once Custom Portrait Cookie orders have been placed, our artists will email you a sketch. If the sketch isn't accepted, they make alterations accordingly. Once the final sketch is accepted we will not accept any returns, exchanges, or refunds.